Question 1

Wens Fashion stands out through 16+ years of sportswear specialization, complex wash technique expertise, flexible MOQ, multi-channel transparency, TUV verification, factory-direct pricing, and fast communication.

Accepted Answer

Wens Fashion differentiates itself through seven key competitive advantages that set us apart from generalist factories and trading companies. Our Competitive Advantages 1. Specialists, Not Generalists16+ years of focused experience in sportswear and streetwear manufacturing — we understand the specific construction, fit, and finishing requirements of these categories.2. Technical Wash ExpertiseAcid wash, vintage distressing, tie-dye, 3D embroidery, enzyme washes — techniques that many generalist factories cannot execute at a high level.3. Startup-Friendly MOQApproximately 100 pieces per design makes us accessible to emerging and mid-market brands, not just high-volume buyers.4. Multi-Channel TransparencyIndependent website at www.wensfashion.com, three specialized Alibaba storefronts, and active social media at @wensfashion168 — verify us from multiple angles.5. Verified & CertifiedTUV Rheinland verified and ISO 9001 certified — independent, internationally recognized validations of our factory and quality systems.6. Factory-Direct PricingNo middleman, better margins for your brand — particularly important for emerging and mid-market labels building sustainable business models.7. Fast, Direct CommunicationQuotations within 1 hour, responses within 20 minutes, and direct access to your account manager — never left in the dark about your order. Ready to experience the difference? Contact Maggie at maggie@wensfashion.com or call +86 15827781320 to discuss your project. Send an Inquiry

Question 2

Yes — comprehensive after-sales support for quality concerns, sizing issues, and logistics problems. 24% repeat purchase rate reflects strong ongoing customer relationships.

Accepted Answer

Yes. Comprehensive after-sales support is a core part of our service — not an afterthought. What We Cover After Delivery Quality concerns — if any garments do not meet agreed specifications, we investigate and resolve promptly Sizing discrepancies — measurement issues are reviewed against approved samples and specs Logistics issues — delivery delays or damage claims handled with carriers on your behalf Reorder support — faster turnaround on repeat orders with existing patterns and approved specs Our 24% repeat purchase rate and consistent 5.0/5.0 customer satisfaction scores are the strongest evidence of our commitment. Contact Maggie at maggie@wensfashion.com or +86 15827781320 for any post-delivery concerns. Contact Support

Question 3

Wens Fashion offers sea freight, air freight, and express courier (DHL, FedEx, UPS) services. Our team recommends the optimal method based on your order, budget, and timeline.

Accepted Answer

Wens Fashion offers multiple international shipping methods to suit different budgets, order sizes, and delivery timelines. Shipping Options MethodBest ForTransit TimeSea FreightBulk orders, full container loads, planned inventory cyclesMost cost-effective, longer transitAir FreightMedium-sized orders with tighter deadlinesFaster than sea, higher costExpress Courier (DHL, FedEx, UPS)Samples, small-batch orders, urgent deliveriesFastest door-to-door option Our logistics team can recommend the optimal method based on your order size, destination, budget, and timeline. We also support freight consolidation and can work with your nominated freight forwarder if preferred.

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