Question 1

Yes, and we encourage it. Samples take 5-7 days. Sample fees are credited against your bulk order, making it a risk-free way to verify quality before committing.

Accepted Answer

Yes, and we actively encourage it. Ordering samples before bulk production is the best way to evaluate fabric quality, workmanship, fit, sizing accuracy, and finishing firsthand. Why Sample First? Feel the fabric — photos cannot fully convey hand feel, drape, and weight Verify fit and sizing — try on, measure, and adjust grading before bulk Inspect workmanship — stitching, embroidery density, wash effects up close Confirm finishing details — labels, hang tags, packaging as specified Sample Timeline & Shipping Standard samples: 5-7 days | Rush service: approximately 5 days | Shipping via DHL, FedEx, UPS, or your preferred courier. Sample fees are typically credited back against your subsequent bulk order payment. This sample-first approach ensures there are no surprises — you approve what you see and feel before production begins.

Question 2

Quality is maintained through ISO 9001 systems, three-stage QC inspections (incoming, in-line, final AQL), TUV Rheinland verification, and optional third-party pre-shipment inspections.

Accepted Answer

Quality at Wens Fashion is maintained through multiple integrated layers — from material sourcing to final packing. Quality Control System Stage 1: Incoming Material InspectionAll fabric, trims, and accessories are checked upon arrival — weight, color, composition, and defects — before entering production.Stage 2: In-Line Production InspectionQC checks during cutting, sewing, and finishing catch issues early when they are easiest and cheapest to correct.Stage 3: Final Random InspectionFinished garments are checked against AQL (Acceptable Quality Level) standards before packing — typically AQL 2.5 for major defects. We fully support third-party pre-shipment inspections arranged by the buyer — SGS, Bureau Veritas, Intertek, or your preferred partner — so you can verify quality independently before shipment.

Question 3

Bulk production lead times range from 10 to 30 days, depending on order volume and complexity, with a 97%+ on-time delivery rate. Rush orders negotiable.

Accepted Answer

Bulk production lead times at Wens Fashion typically range from 10 to 30 days, depending on order volume, garment complexity, and current production schedule. What Affects Lead Time Standard Orders (10-20 days)Typical for straightforward designs with standard workmanship — basic screen printing, single embroidery placements, normal wash treatments.Complex Orders (20-30 days)Multi-step workmanship — heavy embroidery combined with acid washing and tie-dye — requires additional processing time. We communicate any timeline adjustments during quotation. Our on-time delivery rate exceeds 97%. Lead times are always negotiable based on your launch calendar and order urgency — we understand that fashion operates on seasonal timelines.

Question 4

Sample development takes 5-7 days (rush available in ~5 days). Process includes design consultation, pattern making, sewing, finishing, QC check, and approval photos.

Accepted Answer

Wens Fashion's sample development process typically takes 5-7 days for standard samples, with rush options available at an additional cost. Sample Development Workflow Design Consultation — Align on specifications, fabric choices, and finishing expectationsPattern Making & Grading — Technical patterns created to your size specificationsSample Sewing — Our experienced sample room team constructs the prototypeFinishing & Custom Treatments — Washes, embroidery, printing, or other specified techniquesInternal Quality Check — Inspection against your specifications before submissionApproval Photos — Detailed photos sent to you for review and feedback Sample fees are typically credited back against your bulk order payment, making it a risk-free way to evaluate our workmanship before committing to production.

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